"The easiest way for the dog to get comfortable is to be able to figure out how this house works. If you're very clear from the day they walk in about the rules... that’s what creates comfort for an animal. They can cope with whatever set of rules you have, as long as they are there from day one. It’s actually more cruel to let him on the couch now and then, three months later when you're no longer feeling sorry for him, try to take that away."
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